Sometimes, it can be relevant to tell us what device you have, whether you're in the US/what your location is, what carrier you're on, what apps are involved, what you've tried, etc. This is not for feature phones, Blackberry phones, iPhones, etc (unless somehow also about Android phones). This is not about other Androids, such as those from Dragonball. Please make sure you're asking a question (in English) about the Android OS or Android devices. If you're simply looking for tips on how to spruce up your device, look through the old /r/android weekly threads for some ideas. Or try finding your device's subreddit.Ĭheck the /r/android wiki first to see if your question can be found there. As a result, we strongly recommend repeating the sentence in English to ensure prompt resolution and avoid any potential delays.Have a question specific to your hardware? Find your device on XDA. Speak in English: Phemex provides customer support in a variety of languages, but unfortunately, it's not possible to accommodate all of them.Speak clearly: “Today is dd/mm/yyyy, please reset 2FA for my Phemex account I confirm that this is my activity.".You can also use any grid lines or guidelines offered by the camera app to help with alignment. You can see yourself on the screen, so make sure you are well-centered and clearly visible. Frame yourself: Position yourself in the center of the frame. ![]() If you have multiple cameras, switch to the front-facing (selfie) camera. Open the camera app: Locate and open your smartphone's camera app.Set up your smartphone: Hold your phone horizontally (in landscape mode) to capture a wider view.Avoid locations with strong backlight to not appear dark in the video. Find a suitable location: Choose a well-lit area with good lighting, either natural light or indoor lighting.Check if your front-facing (selfie) camera is functioning correctly. Prepare your device: Ensure your smartphone is charged and has enough storage space to save the video.Please note that some users might need to answer extra security questions to safely reset their 2FA. Your application will be reviewed by Phemex within the next 24 hours and you will be notified via email. ![]() I confirm that this is my activity.” When taking the video, please make sure your face and ID document is visually recognizable.
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